PassTally Help Center

Checking in and undo

Take one session off a customer’s package in two taps, and fix mistakes instantly.

Step by step

  1. 1

    Today shows your check-ins, active packages and this month’s sales at a glance.

    Today shows your check-ins, active packages and this month’s sales at a glance.
  2. 2

    To check someone in, start typing their name, phone number or pet’s name.

    To check someone in, start typing their name, phone number or pet’s name.
  3. 3

    Tap Check in. One session comes off their package straight away.

    Tap Check in. One session comes off their package straight away.
  4. 4

    Tapped the wrong person? Tap Undo. The session goes back and both entries stay in the history.

    Tapped the wrong person? Tap Undo. The session goes back and both entries stay in the history.

Good to know

  • If a customer has more than one active package, PassTally asks which one to use.
  • Staff can undo their own check-ins for 24 hours. Owners can undo any check-in.
  • Tapping twice by accident never takes two sessions: each tap is only counted once.